Answers4All

Building a multilingual information application for immigrants to easily access resources 

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City of Philadelphia's Office of Immigrant Affiars

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The Office of Immigrant Affairs (OIA) promotes the well-being of Philadelphia’s immigrant communities and their inclusion into the civic, economic, social, and cultural fabric of the City. Their work focuses on three areas: policies & programs, economic development, and cultural programming & outreach.

Our Product

Problem Statement

The OIA lacked a soft intake process for immigrants to communicate with the government and access resources. The City houses an abundance of information and provides so many resources that it can be overwhelming having to look for something specific. 

 

Main Features

Easy-to-follow Workflow

Users first select their language to utilize throughout the app, then navigate through a series of questions that help narrow their needs from a general topic to something more specific.

 

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Administration Portal

The admin portal allows for OIA members to edit the flow of questions and answers when needed. 

 

Project Leads

Sonia Appasamy

Tech Lead

Rohit Khanwani

Tech Lead